Privacy Policy
Last updated: October 1, 2025
Welcome to DEEPN8
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application ("App") and our website ("Site").
1. Information We Collect
We collect information that is essential to provide and improve our service. This includes:
Account Information
When you create an account, we collect your email address and a unique user ID. We also store your subscription plan details (e.g., "Free Plan," "Pro Plan") provided by our payment processor.
Meeting & Conversation Data
Audio Data:
To provide our core transcription service, our App processes audio from your microphone and your system's audio output during an active session. This audio is streamed directly to our speech-to-text provider for transcription.
Text Transcripts:
The resulting text from the transcription is processed by our AI models to generate summaries, insights, and action items.
Screen Capture Data:
When you use the "Vision" or screen analysis feature, the App takes a screenshot of your screen. This image is sent to our AI service for analysis to answer your query.
User-Provided Content
We collect and store the content you provide when creating custom AI Personas or any other text you directly input into the App for AI processing.
Usage Data
For users on our Free Plan, we track the number of AI interactions (e.g., generating an insight, summarizing a meeting) on a daily basis to manage usage limits.
2. How We Use Your Information
We use the information we collect to:
3. How We Share Your Information
We do not sell your personal data. We may share information with the following third-party service providers who help us operate our App and Site:
Cloud Infrastructure and Authentication
We use cloud services for user authentication, our database, and for hosting our secure backend operations.
Speech-to-Text Processing
Your live audio data is streamed to a speech recognition service for the sole purpose of generating text transcripts.
AI and Language Model Processing
Your text transcripts, screen captures, and other prompts are sent to AI services to generate insights, summaries, and responses.
Razorpay
When you purchase a subscription on our Site, your payment information is processed directly by Razorpay. We do not store your credit card details.
Important: These service providers are bound by their own privacy policies and are not permitted to use your information for any other purpose.
4. Data Security
We use industry-standard security measures, including encryption and secure cloud infrastructure provided by Google Firebase, to protect your information from unauthorized access.
However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We retain your account information and meeting data as long as your account is active. If you choose to delete your account, we will take steps to delete your personal information from our active databases.
6. Your Rights and Choices
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To do so, please contact us.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact our privacy team.
Your Data Security is Our Priority
We implement industry-standard security measures to protect your personal information and ensure your data remains safe and secure at all times.