DEEPN8

Our Policy

Thank you for being a DEEPN8 customer. Due to the digital nature of our credit-based system and the immediate allocation of resources upon purchase, our policy is that **all purchases are final and generally non-refundable**.

1. Eligibility for a Refund

We will only issue a refund in the specific case where the DEEPN8 application is **completely non-functional** due to a fault of our own, preventing any use of the credits purchased. To be eligible, you must meet the following criteria:

Timeframe

You must contact our support team within **7 days** of your purchase date.

Required Proof

You must provide a **clear video recording** that demonstrates the application is completely non-functional on your system after following any basic troubleshooting steps provided by our team.

2. What is Not Covered by this Policy

Refunds will **not** be issued for issues including, but not limited to:

Slow AI response times, which can vary based on server load.

Dissatisfaction with the quality of AI-generated content.

Partial or full use of your credit package.

Forgetting to cancel your auto-renewing subscription.

3. How to Request a Refund

To request a refund based on the eligibility conditions above, please email our support team at support@deepn8.com.

Please include your account email, the date of purchase, and the required video proof. Our team will review your request and respond accordingly.

Questions About Refunds?

If you have any questions about this Refund Policy, please don't hesitate to contact our support team.

Contact Support

Refund Policy